Personal Information Collection

Campus Services Office is committed to protecting any personal information. This Personal Information Collection Statement outlines how we collect, use, disclose, and protect the personal information we collected.

 

1. Information We Collect

We may collect the personal information such as name, email address or other necessary information that may be required to provide the services, which will be specified in individual service units.

 

2. Purpose of Collection

We collect the personal information for the following purposes:

  • To communicate with users regarding our services.
  • To respond to inquiries.
  • To provide updates and information related to our services.
  • To improve our services and user experience.

 

3. Obligation to Provide Information

Providing the personal information is for the purposes stated above. If the required information is not provided, we may be unable to:

  • Respond to the inquiries effectively.
  • Provide the required services.

 

4. Disclosure of Personal Information

The personal information may be transferred or disclosed to the following units:

  • Offices/departments of HKUST who require access to perform their duties.
  • Third-party service providers who assist us in delivering our services, subject to confidentiality agreements.
  • Regulatory authorities or as required by law.

 

5. Rights of Access and Correction

The service user have the right to access and correct the personal information held by us.

 

6. Data Security

We take appropriate security measures to protect all personal information from unauthorized access, use, or disclosure.  We retain the personal information only for as long as necessary to fulfill the purposes for which it was collected.

 

7. Contact Us

For any queries regarding our Personal Information Collection Statement or to exercise the rights of access and correction, please contact us here.

 

We may update this Personal Information Collection Statement from time to time.  Any changes will be posted on our website, and the effective date will be updated accordingly.  By providing the personal information to us, you consent to the collection, use, and disclosure of your information as described in this statement.

 

Revised on 1 September 2024